Where is that important customer email? Did you receive any documents, drawings, files, etc. with that email?
Which enquiry / opportunity do you need to prioritise and follow up?
Do you need help from another colleague on this quotation?
What about other business transactions for this customer? Can you see all previous sales orders, manufacturing orders, sales invoices, etc. in one screen?
When did you receive the last sales order for this customer? What price did you charge them before?
What do you need to purchase today and from which suppliers? What was the last purchase price for this material or component?
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